Read Reviews from BHW Customers

When I called in for the first time I of course got the automated answer but was connected with a person in a matter of minutes. The gentle that answered was professional, polite, and well spoken. He took all my information quickly and the call lasted less than 10 minutes. I am very glad to have chosen Basok Home Warranty.
John Wandrisco, 05/07/15

I called for the first time yesterday for a plumbing issue and was told the name of the company that would be calling to set up an appointment to come out. Within 10 minutes the plumbing company called me and said they could come out in the afternoon. I was shocked that they could come out so fast. So happy with the plumbers, but also happy with the service of Basok Home Warranty. They were very friendly and efficient on the phone with me and how easy this was to use our Home Warranty service. Very happy!Colleen Passardi, 05/07/15

Ray, from Lightning Bolt Appliance is wonderful. I accidentally stood him up on my first scheduled day. I was able to reach him before he had arrived. He was very understanding; took it all in stride and managed to schedule me again for the very next day.Renda Abram, 05/07/15

I am very happy with the customer service department at Basok Home Warranty.Jean M Putthoff, 05/06/15

I was a former member of AHS. Switched to Basok in Feb, 2015. This was my first claim. Basok made the process easy, the repair company selected was very cooperative, the repair was done well and quickly, my cost was lower. Couldn’t be happier.Jerry Ehrens, 05/06/15

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  • I am very happy with the customer service department at Basok Home Warranty.

    Brian Dixon ,

  • The technician that was sent was reliable and knowledgeable. Customer service was responsive to my concerns.

    Nancy Baird designer,

  • Service was quick and without delay. Tech’s completed job to restore our faulty air conditioning fan.

    Emma Cable manager,

  • The problem with my dryer was taken care of promptly, and is working great!

    Gwendolyn Wiley developer,

Tips & Maintenance

tipsHow often do you think of the maintenance required to keep your home systems and appliances up and running?